Re: Sitesscope Log Monitor issue. (233 Views)
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Regular Visitor
mdez
Posts: 3
Registered: ‎07-20-2012
Message 1 of 6 (292 Views)

Sitesscope Log Monitor issue.

I am currently using SiteScope 11.20, and have been working to setup a log file monitor but have been getting an error when I try to run the monitor("unable to read log file").

 

I have made sure the sitescope user is able to read the file when I manually log into the server.  Sitescope is using netbios for this windows server and trying to read the log file from the following path.

 

d:\prod\system\logs\ect.bat.log

 

Any help is appreciated.

 

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Valued Contributor
Mascotte_Thomas
Posts: 274
Registered: ‎07-02-2011
Message 2 of 6 (282 Views)

Re: Sitesscope Log Monitor issue.

Try this :

 

\\Server Name\d$\prod\system\logs\ect.bat.log

 

Also Check the same is accessible from sitescope server.

 

Revert if you are finding difficulties ahead.

 

Regards,

Mascotte

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Honored Contributor
Rajasekhar Gundu
Posts: 1,085
Registered: ‎03-31-2008
Message 3 of 6 (278 Views)

Re: Sitesscope Log Monitor issue.

Though you select the Target server in monitor, the log file path should reflect the absolute path from SiteScope server. Try to use the path as \\RemoteServer\D$\\prod\system\logs\ect.bat.log

Regards,
Raj

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Honored Contributor
David Campeau
Posts: 1,058
Registered: ‎04-12-2007
Message 4 of 6 (264 Views)

Re: Sitesscope Log Monitor issue.

Hello, mdez

 

#1.  Did you share the log file in Windows?

 

In Windows, you must do a file share for SiteScope to read the log.

 

Best Regards,

 

David

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Occasional Advisor
Somank_Tiwari
Posts: 7
Registered: ‎06-30-2011
Message 5 of 6 (254 Views)

Re: Sitesscope Log Monitor issue.

Hi,

 

Are you trying to read the log file for Windows server 2003 OR 2008.

 

If you are using 2008, Try to give the path As specifed in the particular event.

 

I have added an attachment for your reference.

 

Regards,

Somank

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Regular Visitor
mdez
Posts: 3
Registered: ‎07-20-2012
Message 6 of 6 (233 Views)

Re: Sitesscope Log Monitor issue.

It appears that using the below format for the path seems to have worked.

 

\\Server Name\d$\prod\system\logs\ect.bat.log

 

 

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