Re: Sitescope error (421 Views)
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Honored Contributor
parkar
Posts: 2,306
Registered: ‎01-23-2010
Message 1 of 4 (477 Views)

Sitescope error

We see below error intermittently in sitescope

 

Pl suggest solution for this

 

 

2013-09-25 10:32:51,126 [Dynamic Disk Space Monitor on MUM_NTR_DB1_vodmdb01_10.65.1.4(200992663/4) ] (RemoteCommandLine.java:129) ERROR -
Wed Sep 25 10:32:51 IST 2013 SSH internalConnectV2: A Connection error occurred: Key exchange failed: Failed to connect to server: Connection timed out: no further information (uc) dI <Failed to connect to server: Connection timed out: no further information> dI.notify false <null> wFKC.waited false true wFKC.done <false> connecting to host 10.65.1.4
2013-09-25 10:32:51,142 [Dynamic Disk Space Monitor on MUM_NTR_DB1_vodmdb01_10.65.1.4(200992663/4) ] (RemoteCommandLine.java:130) ERROR - <-- list of SSH retries
2013-09-25 10:32:56,477 [Switchboard] (SSHV2Connector.java:293) ERROR - Readfailed(callback call) : on server 10.7.208.46 null
2013-09-25 10:32:56,492 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (SSHV2Connector.java:1214) ERROR - Connection Dropped(V2) com.mercury.sitescope.util.ssh.exception.SSHV2ReadFailedException: Reading from the server failed. Reading from the server failed.
2013-09-25 10:32:56,492 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (SSHRemote.java:367) ERROR - SSHRemote Error: failed to execute the command: /bin/df -T on remote: 10.7.208.46, status code: -998
2013-09-25 10:32:56,492 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (RemoteCommandLine.java:128) ERROR - list of SSH retries -->
2013-09-25 10:32:56,508 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (RemoteCommandLine.java:129) ERROR -
Wed Sep 25 10:32:56 IST 2013 Connection Dropped(V2) com.mercury.sitescope.util.ssh.exception.SSHV2ReadFailedException: Reading from the server failed. Reading from the server failed.
2013-09-25 10:32:56,508 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (RemoteCommandLine.java:130) ERROR - <-- list of SSH retries

 

 

 

Cheers!

Nvr Blame a day in ur life....... Good day gives "happiness" & Bad day gives "experience" ......
HP Expert
kenneth.gonzalez
Posts: 1,643
Registered: ‎04-28-2011
Message 2 of 4 (457 Views)

Re: Sitescope error

Hi,

I'd increase my SSH timeouts in General Preferences.
Kenneth Gonzalez
HP Support

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Honored Contributor
parkar
Posts: 2,306
Registered: ‎01-23-2010
Message 3 of 4 (433 Views)

Re: Sitescope error

why we see such issues ?
Cheers!

Nvr Blame a day in ur life....... Good day gives "happiness" & Bad day gives "experience" ......
HP Expert
Battushi
Posts: 230
Registered: ‎05-23-2012
Message 4 of 4 (421 Views)

Re: Sitescope error

Hello,

 

Those errors point to a timeout, failed credentials or non connection with SSH to MUM_NTR_DB1_vodmdb01_10.65.1.4.

 

 

My recommendation is to go to remote Servers and try the connection to the server. Also a good workaround, how kenneth says, increase the SSH Timeouts in General Preferences. Maybe SiteScope do not have enough time to collect data.

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