Sitescope Front-end not working after Java patching (4600 Views)
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Visitor
ejk2014
Posts: 3
Registered: ‎01-15-2014
Message 1 of 16 (4,600 Views)
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Sitescope Front-end not working after Java patching

So, I tried to access Sitescope today and Firefox warned I need to update Java to the latest version - I couldn't proceed without it.  After the Java upgrade - I cleared the cache and rebooted.  When I tried to open Sitescope through Firefox, IE or Chrome, I get a security exception application error:

 

Missing required Permissions manifest attribute in main jar:

http://192.168.1.100:8888/Sitescope/jsp/applets/common/lib/applet-bootstrap.jar

 

Any ideas? 

 

Thanks

 

Eddie

HP Expert
Gunnar_L
Posts: 304
Registered: ‎05-22-2012
Message 2 of 16 (4,558 Views)

Re: Sitescope Front-end not working after Java patching

Hi,

 

Which version of SiS are you using? If you are not using SiS 11.23 would you please install that patch?

 

Best Regards,

Gunnar López
HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Visitor
ejk2014
Posts: 3
Registered: ‎01-15-2014
Message 3 of 16 (4,554 Views)

Re: Sitescope Front-end not working after Java patching

Version 11.22.  Here is a screenshot

HP Expert
Gunnar_L
Posts: 304
Registered: ‎05-22-2012
Message 4 of 16 (4,552 Views)

Re: Sitescope Front-end not working after Java patching

Would you please install SiS 11.23 which is the latest version of SiS?

 

Best Regards,

Gunnar López
HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Visitor
ejk2014
Posts: 3
Registered: ‎01-15-2014
Message 5 of 16 (4,545 Views)

Re: Sitescope Front-end not working after Java patching

Can you provide a download link?  I tried to download it using my HP account, but it only shows me the option to download 11.22.

HP Expert
Gunnar_L
Posts: 304
Registered: ‎05-22-2012
Message 6 of 16 (4,531 Views)

Re: Sitescope Front-end not working after Java patching

Sure,

 

SiteScope 11.23 32 and 64bit  (Windows version)

 

http://support.openview.hp.com/selfsolve/document/KM00682024

 

SiteScope 11.23 32 on 64bit  (Windows version)

 

http://support.openview.hp.com/selfsolve/document/KM00682036

 

Best Regards,

Gunnar López
HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Occasional Visitor
ejk2013
Posts: 2
Registered: ‎01-15-2014
Message 7 of 16 (4,511 Views)

Re: Sitescope Front-end not working after Java patching

I installed 11.23 but still getting the same error message.

Occasional Visitor
ejk2013
Posts: 2
Registered: ‎01-15-2014
Message 8 of 16 (4,506 Views)

Re: Sitescope Front-end not working after Java patching

Sorry, my bad.  I rebooted the server and I can access it now.

 

Thank you!

HP Expert
Gunnar_L
Posts: 304
Registered: ‎05-22-2012
Message 9 of 16 (4,496 Views)

Re: Sitescope Front-end not working after Java patching

You are welcome!!.

 

Best Regards,

Gunnar López
HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Occasional Advisor
mcataldo
Posts: 10
Registered: ‎12-18-2013
Message 10 of 16 (4,252 Views)

Re: Sitescope Front-end not working after Java patching

I'm using the freemium version.  Should I follow the same process?  I tried follwoing the links you supplied but I received an error trying to access the download.

Visitor
dma_2
Posts: 4
Registered: ‎02-08-2011
Message 11 of 16 (3,998 Views)

Re: Sitescope Front-end not working after Java patching

Sitescope doesn't play well with Java 7.51... Can view from browers, but not server.  I uninstalled this newer version Java(7.51) from server and installed Java 7.13- leaving the Sis folder Java alone. This alowed me to view Sis from server and/or browers.

HP Expert
kenneth.gonzalez
Posts: 1,752
Registered: ‎04-28-2011
Message 12 of 16 (3,996 Views)

Re: Sitescope Front-end not working after Java patching

Hi,

This is a know issue of 7u51 with mixed apps that use signed and unsigned code. There's a workaround: https://www.java.com/en/download/help/java_blocked.xml

Kenneth Gonzalez
HP Support

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Occasional Visitor
shanperfengg
Posts: 1
Registered: ‎03-27-2014
Message 13 of 16 (3,406 Views)

Re: Sitescope Front-end not working after Java patching

Thanks for the info, the workaround works!!!

 

Occasional Visitor
msdudhani
Posts: 1
Registered: ‎09-08-2014
Message 14 of 16 (622 Views)

Re: Sitescope Front-end not working after Java patching

Can you please tell me which patch do we need to install on my Laptop?

Regular Visitor
sk157w
Posts: 2
Registered: ‎08-13-2012
Message 15 of 16 (329 Views)

Re: Sitescope Front-end not working after Java patching

I am using sitescope 11.13 with java version 8 update 28.  I have put the URLs in the Exceptions site list, but still get the warnings fo security and sitescope does not open.

 

I have added full IP address of sitescope with /sitescope, /SiteScope/servlet/Main and SiteScope/servlet/Main?sis_silent_login_type=default in the exceptions site list.

 

Could you please advise.

 

Thanks

-Shrikant

HP Expert
kenneth.gonzalez
Posts: 1,752
Registered: ‎04-28-2011
Message 16 of 16 (318 Views)

Re: Sitescope Front-end not working after Java patching

Java 8 is not supported. I have seen that in some update of Java 8 medium security was disabled and only exception list is available but still error shows, wich is a Java issue.

Kenneth Gonzalez
HP Support

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If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
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