Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object) (625 Views)
Reply
Valued Contributor
TEX2020
Posts: 364
Registered: ‎02-02-2011
Message 1 of 11 (732 Views)

SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

Hello,

 

I have several snmptrap monitors setup in SiteScope 11.22 and I keep getting the summarry message of: 

 

(SNMP No Such Object)

 

Please see attched screen shot.

 

Any information on how to resolve this issue?

 

Any seen this in SiteScope?

 

Thanks

Tex2020
HP Expert
PatWest
Posts: 833
Registered: ‎03-06-2008
Message 2 of 11 (693 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

hi,

 

May you can attach the RUNMONITOR.LOG so that we can check it for more detailed information about this error?

 

Best regards,
Patrick Westdorp

Valued Contributor
TEX2020
Posts: 364
Registered: ‎02-02-2011
Message 3 of 11 (685 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

PatWest,

 

I have attached the RunMonitor logs.

 

Let me know your thoughts.

 

Thanks.

Tex2020
HP Expert
PatWest
Posts: 833
Registered: ‎03-06-2008
Message 4 of 11 (678 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

hi,

 

I checked the RUNMONITOR.LOG, and found the SNMP is timing out. You may want to increase the timeout for the SNMP monitor.

 

2013-08-10 20:20:25,238 [Monitor Scheduler] (AtomicMonitor.java:1836) ERROR - skipped #2, monitor still running: SiteScope/200699775/12:( seans3-admin seans3-admin.alteoncbt.com ), starting the monitor update...

2013-08-10 21:20:25,256 [seans3-admin(200699775/12) ] (SNMPMonitor.java:447) ERROR - time out after retries

 

Also, please upload the ERROR.LOG so that i can check it as well.

 

Best regards,
Patrick Westdorp

Valued Contributor
TEX2020
Posts: 364
Registered: ‎02-02-2011
Message 5 of 11 (673 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

PatWest,

 

I have attached the Error.log.

 

Let me know your suggestions.

 

THanks

Tex2020
HP Expert
PatWest
Posts: 833
Registered: ‎03-06-2008
Message 6 of 11 (666 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

hi,

 

the logs contains data in DEBUG mode, it is not very useful for me, and it does not contains information about the SNMP issue.

 

Please disable debugging on the Sitescope logs. Hopefully normal ERROR log level will show us more.

 

Best regards,
Patrick

HP Expert
Battushi
Posts: 230
Registered: ‎05-23-2012
Message 7 of 11 (660 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

hello,

 

just a quick question, this error (SNMP No Such Object) is after configure the monitor or the monitor was working fine and suddently start to appears this error?

 

I would like to check the snmpmonitor.log, please can you upload it?

"HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution."
Valued Contributor
TEX2020
Posts: 364
Registered: ‎02-02-2011
Message 8 of 11 (642 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

Battushi,

 

It occurs after configured monitors and alerts for monitors.

 

I ahve attached the snmptrap.log for review. There is  no snmpmonitor.log found.

 

Thanks,

Tex2020
Valued Contributor
TEX2020
Posts: 364
Registered: ‎02-02-2011
Message 9 of 11 (641 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

PatWest,

 

I ahve attached the latest RunMonitor.log without DEBUG turned on.

 

Please let me know what you find or thoughts.

 

Thanks,

Tex2020
Valued Contributor
TEX2020
Posts: 364
Registered: ‎02-02-2011
Message 10 of 11 (639 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

Hello,

 

I ahve attached the latest error.log and snmptrap.logs

 

Thanks,

Tex2020
HP Expert
PatWest
Posts: 833
Registered: ‎03-06-2008
Message 11 of 11 (625 Views)

Re: SiteScope 1122: Issue with SNMPTraps coming back with summary (SNMP No Such Object)

hi Tex,

 

As suggested, I advise you to increase the timeout for the SNMP monitor. the timeout error still exists in Runmonitor.log:

 

(SNMPMonitor.java:447) ERROR - time out after retries

 

If after increasing the timeout, the problem still persists, then i would log a support case here.

 

Patrick

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.