Re: SNMP Trap configuration in BPM (227 Views)
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Occasional Contributor
tarlada
Posts: 6
Registered: ‎12-15-2011
Message 1 of 5 (266 Views)

SNMP Trap configuration in BPM

How to configure a snmp trap to particular remedy group in BPM, Could some one help me out?

Frequent Advisor
foresight
Posts: 33
Registered: ‎09-23-2011
Message 2 of 5 (256 Views)

Re: SNMP Trap configuration in BPM

Hello Tarlada, 

 

Can you give more details on the problem you are trying to solve and specifics on what you have tried.   

 

./d

Honored Contributor
Sujith Kumar C.S
Posts: 871
Registered: ‎04-07-2010
Message 3 of 5 (247 Views)

Re: SNMP Trap configuration in BPM

Use the Option ""send SNMP Trap" when creating BPM alerts then enter the IP address of the remedy server in BSM/BAC. Note that in remedy server, the BAC/BSM server should be mapped if this has to work. Also, in remedy the group where you want these events to come in should be created.

 

I assume that you are making use of SNMP trap alerts to create tickets in remedy.

 

--Sujith

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Trusted Contributor
janardhanhs
Posts: 185
Registered: ‎07-04-2011
Message 4 of 5 (242 Views)

Re: SNMP Trap configuration in BPM

Hi,

 

If it is for ticketing ,

 You can use msend utility (script) to create events in BMC event Manager(BEM ) and inturn create incidents in Remedy .

 

SNMP should be your last option for ticketing .

Regards,
Janardhan
#Be the change, you want to see#
Honored Contributor
parkar
Posts: 2,342
Registered: ‎01-23-2010
Message 5 of 5 (227 Views)

Re: SNMP Trap configuration in BPM

can you pl more details about msend utility (script) ?

How it works? any document?

Cheers!

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