Re: SIteScope showing larger ping response than normal (326 Views)
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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 1 of 8 (381 Views)

SIteScope showing larger ping response than normal

Hi All,

 

We are observing sitescope ping moniotrs since a week and have seen that ping monitor in sitescope is showing larger ping response than the one which we get in manual ping to the remote server.

 

For e.g. in manual ping if ping response for 4 packets is --->10ms,<1ms,<1ms<1ms...and in sitescope ping monitor response remaing 10ms for all the moniotrs.

 

How do sitescope shows the ping response value in console..

 

plz let me know if i need to check anything else.

 

 

 

Hanumant

HP Expert
kenneth.gonzalez
Posts: 1,659
Registered: ‎04-28-2011
Message 2 of 8 (369 Views)

Re: SIteScope showing larger ping response than normal

You may re-phrase your question. I understood both SiS and manual ping show 10ms total elapsed time.
Kenneth Gonzalez
HP Support

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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 3 of 8 (360 Views)

Re: SIteScope showing larger ping response than normal

no ...normal ping is <1 ms..where as sitescope shows 10 ms all the time...
Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 4 of 8 (352 Views)

Re: SIteScope showing larger ping response than normal

plz help me to analyze this..
HP Expert
kenneth.gonzalez
Posts: 1,659
Registered: ‎04-28-2011
Message 5 of 8 (350 Views)

Re: SIteScope showing larger ping response than normal

Do you run the manual ping from SiS server exactly when ping monitor shows 10 ms?
Kenneth Gonzalez
HP Support

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Advisor
Fiddler
Posts: 18
Registered: ‎10-24-2012
Message 6 of 8 (340 Views)

Re: SIteScope showing larger ping response than normal

Hello,

I have the same problem, I'm in a client showing the capabilities of sitescope and the client has a particular interest in Latency(RTT). It's a condition to pass client requirements.

 

Ping Monitor returns latency when testing the several sites but always returns 10ms when the manual ping in the server returns always 4ms.

 

How can retrieve the exact latency value from the sitescope or use another monitor to test a router in other site?

 

Thank you

HP Expert
kenneth.gonzalez
Posts: 1,659
Registered: ‎04-28-2011
Message 7 of 8 (331 Views)

Re: SIteScope showing larger ping response than normal

That may be caused by host-name resolution delay. Can you compare values if you use the IP instead?
Kenneth Gonzalez
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
Advisor
Fiddler
Posts: 18
Registered: ‎10-24-2012
Message 8 of 8 (326 Views)

Re: SIteScope showing larger ping response than normal

Answer

In the file ...\master.config insert the line:

_singleDigitMillis=true

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