03-18-2014 05:22 AM
Within BSM I need to provide a availability report for just during normal business hours for Synthetic Transactions. Though I have daily reports that are set up for just normal business hours, I'm not sure how to get a report for the last 6 weeks, Mon-Fri from 7am to 5pm. Any suggestions?
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03-18-2014 05:28 AM
We do not support such report, this is not the first time tiem I hear thsi request.
The only way to get such data is using SLA platform which support such reports, and you can define different calanders according to your business hour.
03-18-2014 06:12 AM
Honestly - I don't see it happen in the next year, or next 1.5 year.
03-18-2014 06:44 AM
you can create Custom Query Builder report, and create filter on the time_stamp and with modulu (%) operator filter out samples which are not within the business hours.
this is your only option if you dont want to use SLM as Noam suggested.