02-04-2014 02:20 AM
BMS 9.22 had an issue with the pdf engine (the report weren't correctly displayed). After installing BSM 9.23 this issue was solved but now the reports are not longer then 4 pages. We can export them and we can send them correctly, but this is related only to the first 4 pages.
I didn't find any settings to change and I didn't changed any setting. Can someone here try to generate a big PDF report and see if he has the same issue?
Thanks and kind regards!
02-04-2014 05:52 AM
Hi, Twinge, I suggest you report it in a case as well, referring to Ashoks case.
The more customer reports the same issue, the more chance there is to get it solved quickly.
02-11-2014 01:02 AM
HP Support provided a hot fix & workaround for this.
You can ask your support guy to refer to my support case # 4647246476 to get the fix.
02-11-2014 02:29 AM
For anyone who needs to report this, use suppor case id
4647246476 or QCIM1I93743 in any new support case reporting this issue.
02-18-2014 02:33 AM
Just to inform that I got the fix and it works.
It is just a jar file to change and some infrastructure settings.
Thanks all for the support and kind regards!