Re: Question about OMi tools and OML integration (429 Views)
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Advisor
Posts: 20
Registered: ‎09-02-2011
Message 1 of 5 (465 Views)

Question about OMi tools and OML integration

Hi,

we have BSM9.22 on Windows and OML on RHEL5.9. BSM and OML are integrated, in BSM connected servers test outgoing connection ends with Success status.
We have to have working tools in OMi. I made executable tool "/bin/ping <FQDN>" run on Management Server as integration user.
And it ends with failed status.

In log there are:
Code: env:Receiver
Subcodes: wsman:InternalError
Detail: com.hp.ov.opr.toolws.server.jni.OvoException: Can't start tool.
OvoAAAException: Access denied

And here are some questions:
Does integration user should have some specific privileges in OML?
Can I run a command like ping on OML via OMi tool? Or should I previously prepare a tool on OML?

Regards

HP Expert
Posts: 866
Registered: ‎03-06-2008
Message 2 of 5 (438 Views)

Re: Question about OMi tools and OML integration

hi,

 

For HP Operations Manager for UNIX, the Integration User must have the HPOM administrator rights account (for example, opc_adm) to be able synchronize topology and execute of tools.

 

Also check this ER : http://support.openview.hp.com/selfsolve/document/LID/QCCR1A163191

 

hope this helps,

PatW

Advisor
Posts: 20
Registered: ‎09-02-2011
Message 3 of 5 (429 Views)

Re: Question about OMi tools and OML integration

Thanks for reply.

The problem is: OML uses LDAP to authenticate users. We can't use opc_adm.

Is there possibility (supported) to add other administrator account to OML?

 

In meantime we did a test:

Without LDAP enabled and integration BSM/OM with opc_adm. "Tool is currently being executed". So there is better, but this isn't solution - LDAP have to be enabled.

HP Expert
Posts: 866
Registered: ‎03-06-2008
Message 4 of 5 (413 Views)

Re: Question about OMi tools and OML integration

Hi,

There is no solution at the moment. If you want to give this more priority, log a support case and mention this ER is important for your customer:

http://support.openview.hp.com/selfsolve/document
/LID/QCCR1A163191

PatW
Advisor
Posts: 20
Registered: ‎09-02-2011
Message 5 of 5 (401 Views)

Re: Question about OMi tools and OML integration

Hi,

 

thaks for this information.

We changed user parameter in database, it is not supported, but is working now.

 

Regards.

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