Re: Problem with HP BSM Setup and Configuration Utility (License Page) (387 Views)
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Frequent Advisor
lawrence14
Posts: 50
Registered: ‎12-05-2012
Message 1 of 13 (452 Views)
Accepted Solution

Problem with HP BSM Setup and Configuration Utility (License Page)

Hi

 

I have a problem during my post installation in Setup and Configuration Utility. I can't proceed to the next page which

 

is License. I'm done with creating database (Management, Schema,  BPI..)

 

Then, I try to run dbverify and I see this error:

 

Verifier found failed storage checks:
Problems for user = 'system' ,database = 'BSM_Management' ,host = 'student16' :[TASK ID 156] CHECK MINIMUM SIZE FOR ROLLBACK SEGMENT TABLESPACES --->  TEST FAILED.
    TableSpaces that don't have Min Segment Size of [500 MB] are:
    TableSpace name =[UNDOTBS1 ]
Problems for user = 'BSM_Management' ,database = 'BSM_Management' ,host = 'student16' :[TASK ID 154] CHECK SIZE OF TEMPORARY TABLESPACE OF THE DB --->  TEST FAILED.
    The Temporary Table Spaces of the user are less than [ 500 MB] minimum size

How can i proceed to License? Additional from these, how can i get license code?

 

and

 

How can i fix the error?

 

Thanks!

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Valued Contributor
Mascotte_Thomas
Posts: 274
Registered: ‎07-02-2011
Message 2 of 13 (445 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Ask the DBA to increase the size of UNDo tablespace & TEMPORARY TABLESPACE OF THE DB to be minimum 500 MB. 

-/-\- Mascotte
"Assign the Kudos to the kind fellas to shew the appreciation"
http://h30499.www3.hp.com/t5/custom/page/page-id/hp.rulespage
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Frequent Advisor
lawrence14
Posts: 50
Registered: ‎12-05-2012
Message 3 of 13 (434 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Hi

 

Thank you. I have another error and this is:

 

Statistics are missing in the database.  Lack of statistics can affect reports performance and

 

lengthen the upgrade procedure.

 

 

Any ideas?

 

Thank you!

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Valued Contributor
Mascotte_Thomas
Posts: 274
Registered: ‎07-02-2011
Message 4 of 13 (430 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

The statistics is itself a big concept in Oracle. Your DBA can help you for these errors.

-/-\- Mascotte
"Assign the Kudos to the kind fellas to shew the appreciation"
http://h30499.www3.hp.com/t5/custom/page/page-id/hp.rulespage
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Frequent Advisor
lawrence14
Posts: 50
Registered: ‎12-05-2012
Message 5 of 13 (426 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Hi

 

I saw on database guide for the solution. Thanks.

 

My only problem is i can't proceed to license page in setup and configuration utility.

 

I don't know why.

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Valued Contributor
Mascotte_Thomas
Posts: 274
Registered: ‎07-02-2011
Message 6 of 13 (424 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Pls post the solution.

 

What error your are facing?? Pls provide Screenshot.

-/-\- Mascotte
"Assign the Kudos to the kind fellas to shew the appreciation"
http://h30499.www3.hp.com/t5/custom/page/page-id/hp.rulespage
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Frequent Advisor
lawrence14
Posts: 50
Registered: ‎12-05-2012
Message 7 of 13 (422 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Please see attached the screenshot. I can't proceed to the license page. When i click next button, it doesn't.

 

Thanks!

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Valued Contributor
Mascotte_Thomas
Posts: 274
Registered: ‎07-02-2011
Message 8 of 13 (414 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Delete the databases created earlier with the same utility and re-establish the configuration from scratch.

 

-/-\- Mascotte
"Assign the Kudos to the kind fellas to shew the appreciation"
http://h30499.www3.hp.com/t5/custom/page/page-id/hp.rulespage
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Frequent Advisor
lawrence14
Posts: 50
Registered: ‎12-05-2012
Message 9 of 13 (412 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)Hoi

Hi

 

Is it databases or schemas you are talking about? such as BSM_Management,  BSM_BPI...

 

Thanks.

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Frequent Advisor
lawrence14
Posts: 50
Registered: ‎12-05-2012
Message 10 of 13 (399 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Hi

 

I try to do that but it doesn't again. Other option sir?

 

Thanks!

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Frequent Advisor
Syed Uzair D Hashmi
Posts: 60
Registered: ‎11-17-2009
Message 11 of 13 (387 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Not sure if I could think of the solution but here is what we can check for.

 

1. Get your DBA engaged & troubleshoot the problem

2. Was Table creation a success?

3. Any corruption or issues at DB side?

4. The DB being used a fresh one or it had same BAC configuration before?

5. What does your installation logs say?

6. The privileges being used have all the required rights?

7. Was DB Team involved when Schemas were created?

8. Check with DB Team if any reboot required after you did a clean up (Delete) activity?

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Frequent Advisor
lawrence14
Posts: 50
Registered: ‎12-05-2012
Message 12 of 13 (378 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)i

Hi

 

As you can see my screenshot above, the tables created successfully.

 

There is no issues or corruption inside the DB.

 

What do you mean a fresh one?

 

Whenever i click next button, there is no pop-up or error message that appears on my window.

 

Yes all rights is being used. It automates when i create schema in Setup and Database Configuration Utility.

 

 

 

What possibly error do you think why i can't proceed to License page?

 

Do you think i need to uninstall it and re-install?

 

Thanks!

 

 

 

 

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Frequent Advisor
Syed Uzair D Hashmi
Posts: 60
Registered: ‎11-17-2009
Message 13 of 13 (366 Views)

Re: Problem with HP BSM Setup and Configuration Utility (License Page)

Were you able to get something significant from BSM logs? I mean re-work (re-installation) can be tried but let's try to hit the problem bottom line first

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