Online Expert Day is Now LIVE - 11.23 Installation / Upgrade / Configuration (1103 Views)
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Michelle_HP
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Registered: ‎06-26-2009
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Online Expert Day is Now LIVE - 11.23 Installation / Upgrade / Configuration

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Hello Everyone,

 

SiteScope is hosting an Online Expert Day on March 11th to12th, 2014!  Mark this on your calendars!

 

If you are a customer with a support contract, then we would like to invite you to join us in the SiteScope Support Customer Forum on March 11th to 12th when HP product Experts will be online for 24 hours to answer any questions regarding the following topic:

 

 

SiteScope 11.23 - Installation / Upgrade / Configuration

SiteScope 11.23 is the new SiteScope release.  Expect to solve or give some light to some of the most common and non-common issues, such as how to install or upgrade SiteScope from previous versions, why it’s necessary to update, and what are the new features of this version, etc.

 

 

What is an Online Expert Day?

 

Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HP Experts.

 

How does the Online Expert Day event work?

 

Starting on March 11th at 04:00 AM Eastern Daylight Time / 08:00 AM Greenwich Mean Time / 09:00 AM Central European Time, log in to the SiteScope Support Customer Forum and create new posts to ask your questions.  The Online Expert Day will end on March 12th at 04:00 AM Eastern Daylight Time / 08:00 AM Greenwich Mean Time / 09:00 AM Central European Time.

 

HP Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!

 

To participate, you do need access to the SiteScope Support Customer Forum.

 

If you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.

 

If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hp.com.

 

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.

 

If you have questions regarding the Online Expert Day event, please reply to this message.

 

We look forward to your attendance and your questions!

 

Regards,

 

Michelle

HP Software Online Support Services

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