03-11-2014 03:05 AM
we have already solved the issue with the PDF Reports limited to 4 Pages (BSM 9.23).
There is an hot fix provided by R&D (change the uiinfra.jar file and the PDF engine from PD4ML to IceBrowser).
Now all reports are complete but they miss icons and graphics. You see below how they look like. Any suggestion/advice/idea?
Thanks and kind regards!
03-12-2014 03:43 AM
If you receive a hotfix (I assume you had a support case open for it?) and it break some other component, here's what you need to do:
1. Open a new support case
2. Quote your old support case or
3. Explain the issue as you outlined in this post.
Typically, all issues related to hotfixes should be treated in support cases.