10-24-2013 07:31 AM
We are trying to map a SiteScope (URL) Monitor to an Infrastructure Service in RtSM.
It is hard to understand the semantics of the mapping properties in SiteScope. There is 3 fields for the mapping:
Infrastructure Service Name:
How do you setup the Organization and Organization Type in RtSM for the mapping ?.
Can someone show an example of this and/or pin point to the documentation for more information.
10-24-2013 02:46 PM - edited 10-24-2013 05:18 PM
Organization Name and Organization Type are 2 attributes of Organization CI that relates to the Infrastructure Service CI. In other words, the URL monitor will create (or reconcile with existing CIs) 2 related CIs - Infrastructure Service and Organization. The Organization CI is needed for proper reconciliation of Infrastructure Service CI.
Have a look at existing Organization CIs in your RTSM, as you cannot provide an arbitrary value for Organization Type field in the URL monitor configuration. That field can only contain certain values (see existing Organization CIs as examples). If you want to use your own value for Organization Type, you first have to add it to the list of possible values for that attribute.