11-19-2013 04:41 AM
I use BSM9.13, I have created a custom citype with a custom CI in rtsm. I would like to link this CI to a BPM transaction so when transaction is green the custom CI inherits of the same KPI.
How can I do that in term of relationship, enrichment etc... between the BPM transaction and my custom CI.
11-19-2013 06:13 AM
it is better if you create your new CIT under existing CIT, so you will inherit its propagation rules. anyway, if you choose not to, then you need to make sure there is "imapcted_by" link between your CI and the transaction. this is calculated link. if not, then you need to add triplet for it in the CIT manager.
please note that KPIs are propagated only during the creation of the link, so if you dont have "impacted_by" and you are adding the triplet AFTER the original link was already there, then KPI will not propagate. you will need to re-create the link and this time the KPI will propagate.
12-10-2013 02:08 AM
Thank's a lot Asaf, (sorry I was not notified that you replied)
I would like some clarification about the links.
So I need first to create a link between CIT business transaction and my Custom CIT
Is there a priviledged link type to create (composition, containment etc...)?
If I'd like to have my custom CI updated by CIT business transaction, I need to create a link from custom CIT to CIT business transaction or the opposite?
Then after I need to create a triplet between CIT business transaction and my custom CIT ?
12-11-2013 07:03 AM
same for the direction of the link.
bottom line - it depends on the use case. I am not sure I can help much here.