Re: How to configure pop-up alerts in BSM (736 Views)
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Regular Advisor
Posts: 150
Registered: ‎05-24-2010
Message 1 of 6 (788 Views)

How to configure pop-up alerts in BSM

Hi Experts,

 

Can we configure pop-up alerts in BSM? Please advise how.

 

Regards,

Archana

Valued Contributor
Posts: 125
Registered: ‎06-25-2013
Message 2 of 6 (761 Views)

Re: How to configure pop-up alerts in BSM

Can you please elaborate  your requirement ?

HP Expert
Posts: 881
Registered: ‎03-06-2008
Message 3 of 6 (740 Views)

Re: How to configure pop-up alerts in BSM

Hi,

 

When you have your alert configured to generate events for them, it's possible to have a sound notifications for new events. See the option in Infrastructure Settings > Operations Management :

 

Operations Management - User Interface Settings 

 

Sound Notification for New Events Play sound notification for new events. When loading an event browser, this setting is used unless the user has defined alternative behavior in the browser options.

 
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Esteemed Contributor
Posts: 899
Registered: ‎06-03-2008
Message 4 of 6 (736 Views)

Re: How to configure pop-up alerts in BSM

i would recommend to set up a customized 360 dashboard. for example you can setup a 360 view with filters which will only display CIs which have s specifc status (in your case Critical). assuming normal opperations your 360 dashboard will be emtpy. as soon as an event gets assigned to a CI you will see the KPI Unassigned Event go red which will give your CI a Ciritcal status which will make it show up in the 360 view.

 

in general i think this is a very good way to build a view which will only show relevant data in BSM

Regular Advisor
Posts: 150
Registered: ‎05-24-2010
Message 5 of 6 (722 Views)

Re: How to configure pop-up alerts in BSM

Thanks All, I've tried the sound optiona and also the 360 view but the request is still to have a pop-up when a new event comes in I guess this is not possible.

Esteemed Contributor
Posts: 899
Registered: ‎06-03-2008
Message 6 of 6 (714 Views)

Re: How to configure pop-up alerts in BSM

I don't think that such an option is availabe. You could only customize it via a custom EPI rule
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