03-21-2014 08:21 AM
We have discovered that Automatic Actions do not work well in our BSM.
Periodically automatic actions just hang in "Running" State. Stop button seems to be not working properly: a pop-up window saying: "Action launched successfully." appears after the button is pressed. Nevertheless, State is still "Running".
OMU version: 09.11.100
HP BSM 9.13.491, Build 312
HP BSM 9.13.491 Intermediate Patch
HP BSM 9.13.411 Intermediate Patch
HP BSM 9.13.281 Intermediate Patch
HP BSM 9.13.171 Intermediate Patch
BSM 9.13.051 Intermediate Patch
03-24-2014 06:22 AM
Please check if one of the fixes included in the BSM 9.13 IP 9 patch, apply to your situation:
Change Request: QCCR1A156169:
The event auto-action status is not properly propagated
from OML to BSM if the update comes in a bulk and one of
the events can not be updated.