HTML code in Alert notification. (296 Views)
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Frequent Advisor
nandurisrinivas
Posts: 95
Registered: ‎09-09-2011
Message 1 of 7 (296 Views)

HTML code in Alert notification.

Hi,

 

  Do we have any method to use HTML Code in BSM Alert notification .

HP Expert
Siggi Gladitsch
Posts: 435
Registered: ‎03-11-2010
Message 2 of 7 (238 Views)

Re: HTML code in Alert notification.

Hi,

 

assuming that you want the HTML code to be interpreted,

no, this is not possible with BSM EUM event based alerts, and also not possible with CI Status alert.

 

Greetings

Siggi

HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Frequent Advisor
nandurisrinivas
Posts: 95
Registered: ‎09-09-2011
Message 3 of 7 (227 Views)

Re: HTML code in Alert notification.

Thnks..for the Update.could you please let me know how can be this done.I am using CI Status alert notification under service health Admin..is this the correct way?.And also i was unable to get notification when i am using this functionallity.

HP Expert
Siggi Gladitsch
Posts: 435
Registered: ‎03-11-2010
Message 4 of 7 (220 Views)

Re: HTML code in Alert notification.

Hi,

 

thanks for the update, although I don't understand what you ask.

 

As I mentioned, NEITHER EUM Transaction alerts NOR CI Status Alerts allow you to put in HTML code in the alert text which then is interpreted as HTML code, it will only appear as plain text.

 

Greetings
Siggi

HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Frequent Advisor
nandurisrinivas
Posts: 95
Registered: ‎09-09-2011
Message 5 of 7 (213 Views)

Re: HTML code in Alert notification.

Hi,

 

  Thnks for the input ,my only quiery is that need to add any image when ever BSm trigger alert to our inbox.We are only getting information with no proper look.Need to get alert notification with some images on the alert information in outlook brom BSM end.

HP Expert
Siggi Gladitsch
Posts: 435
Registered: ‎03-11-2010
Message 6 of 7 (208 Views)

Re: HTML code in Alert notification.

Hi,

 

I think you asked this question already:

like with HMTL code, BSM also doesn't allow adding / including / sending any images as part of an alert message,

this is true for all different alert types.

 

You might wanna open a case and ask for an enhancement request for this.

 

Greetings

Siggi

HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
HP Expert
Javier_Mora
Posts: 95
Registered: ‎12-01-2011
Message 7 of 7 (206 Views)

Re: HTML code in Alert notification.

Hello,

 

This is not possible at the moment so the suggestion I can give you is to request an enhancement with the requirement details on what you need to follow internally.

 

Kind regards,

Javier Mora

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