Re: HP BSM 9.20 to 9.23 Patch - Hotfix details and location? (129 Views)
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Advisor
Captain_D
Posts: 31
Registered: ‎06-27-2011
Message 1 of 3 (133 Views)

HP BSM 9.20 to 9.23 Patch - Hotfix details and location?

I am about to patch up from 9.20 to 9.23 and need to find the Hotfix "Hotfix9.23-SLM-StateSerialization to correct a problem in the SLM persistency mechanism."

 

I cannot find it anywhere on the support portal, anyone know where it is?

 

Cheers,

 

Captain.

 

 

 

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HP Expert
Dmitry Shevchenko
Posts: 4,730
Registered: ‎01-30-2008
Message 2 of 3 (129 Views)

Re: HP BSM 9.20 to 9.23 Patch - Hotfix details and location?

For every and all hotfixes you must create a support case and ask Support to provide the needed hotfix to you. You cannot find anything yourself because hotfixes (unlike patches) are not directly exposed to customers.

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HP Expert
PatWest
Posts: 817
Registered: ‎03-06-2008
Message 3 of 3 (99 Views)

Re: HP BSM 9.20 to 9.23 Patch - Hotfix details and location?

Please open a support case, refer to QCIM1I93148, and request the related hotfix.

 

thank you.

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