DHCP monitor ERROR in sitescope 11.20 (355 Views)
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Frequent Advisor
santhosh2531
Posts: 109
Registered: ‎12-21-2011
Message 1 of 5 (355 Views)

DHCP monitor ERROR in sitescope 11.20

Hi Guys,

 

after i configured the DHCP monitor in my sitescope 11.20 i am getting the following error 

 

ERROR : "Timed out waiting for DHCPOFFER"

 

may anyone know how to solve this problem.

 

thanks and regards,

 

santhosh.

HP Expert
DavidMolina_1
Posts: 99
Registered: ‎10-28-2010
Message 2 of 5 (336 Views)

Re: DHCP monitor ERROR in sitescope 11.20

HI Santhosh,

 

it looks like there is a network or configuration problem, the message error means the Sitescope monitor is trying to get a response from your DHCP sever and is not getting it, you cna validate this doing a quick nslookup from the sitescope server in your command prompt and against the server you are configuring in the monitor and verify if the problem is the same, if so, you might need to check with your network admin, if not open a support case as this might require additional investigation.

 

 

David Molina
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Frequent Advisor
santhosh2531
Posts: 109
Registered: ‎12-21-2011
Message 3 of 5 (332 Views)

Re: DHCP monitor ERROR in sitescope 11.20

Hi DavidMolina_1

 

i done "nslookup" it is working fine with name and IP address.

sitescope server is in same subnet.

Now what i need to do , please help me

 

Thanks and regards

 

santhosh

HP Expert
DavidMolina_1
Posts: 99
Registered: ‎10-28-2010
Message 4 of 5 (328 Views)

Re: DHCP monitor ERROR in sitescope 11.20

Hi Santhosh,

 

provide me the following items:

 

1. output of the nslookup

2. monitor configuration (screenshot)

3. Check under error.log to try to find any error related to the DNS monitor and if you find it please share it with me.

 

Thanks, 

David Molina
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Frequent Advisor
santhosh2531
Posts: 109
Registered: ‎12-21-2011
Message 5 of 5 (322 Views)

Re: DHCP monitor ERROR in sitescope 11.20

Hi David,
Thanks for the reply
i checked with my windows team and they set static IP for the remote server
i think because of that only the monitor give error.
am i correct ?

thanks and regards,
santhsoh
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