10-28-2013 06:51 PM
I’m searching if and which SLM KPI are populated in BSM from DB SPI?
BSM manual do not show KPI assignement but only ETI/HI associated to an event.
10-29-2013 02:15 AM
Event data coming from OM, like in your case from the DB SPI, does not contain any SLM related data. Service Level mgt. is only handled in BSM. Don't mix up a BSM concept with OM concepts.
10-29-2013 02:38 AM - edited 10-29-2013 02:39 AM
thanks for your reply.
Currently SPI mix up BSM concept with OM concept: SPIs send topology to BSM and BSM is able to map event to ETI.
Event mapping since ETI level is documented in BSM.
ETI assignemt to KPI is configured for service health, I do not found any docs for this mapping.
Is not clear to me if some ETI is mapped to some SLM KPI.
So I have some simple question:
1. Where can I find ETI mapping for SH KPI?
2. Are ETI mapped to SLM KPI?
3. If answer 2 is yes, where can I find ETI mapping for SLM KPI.
10-29-2013 08:26 AM
What is mapped to KPI is HI, not ETI. For most ETIs there are corresponding HIs, but not for all. Do you understand the difference between ETI and HI?
Which HIs affect specific KPIs (both SH and SLM KPIs) can be seen in the KPI Assignment section in SH Admin and SLM Admin respectively.