09-11-2013 01:20 AM
i met a problem when i tried to create a wmare host cpu monitor in sitescope 11.22. below is steps i do :
1. Open the dialog to create a new Vmware Host CPU monitor.
2. Enter vCenter URL: https://vcenterhost:9443/ ( noted : i imported the certificate of this vCenter)
3. When i click get counters, a message box shows and it says that "
Error getting counters : Unable to get connection to URL https://vcenterhost:9443/vsphere-client/ with username Administrator waited: 343 milliseconds.; nested exception is:
org.xml.sax.SAXException: Processing instructions are not allowed within SOAP messages "
Anyone has experienced this errors ??? please help me on the solution. i really appreciate your help.
Thanks in Advance
09-11-2013 02:13 AM
Have you tried to put /sdk in the url in the monitor configuration ?
There is a good article about this , you might want to havea look at it as well: http://support.openview.hp.com/selfsolve/document/
Let me know if this helps!
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09-11-2013 05:15 AM
An obligated question is, which version of Vcenter are you running?
SiteScope only support:
VMware VirtualCenter 2.x
VMware ESX 3.x, 4.0, 4.1
VMware ESXi 3.5, 4.0, 5.0
VMware ESX 2.5 using VirtualCenter 2.x
VMware ESX 3.x using VirtualCenter 3.x
VMware vCenter Server 4.0, 4.1, 5.0
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution."
09-12-2013 09:25 PM
If you get 'Error Code: 31008. Error getting counters' when SSL is used, navigate to Preferences > Infrastructure Preferences > General Settings, and select Accept untrusted SSL certificates.
Nguyen Tien Anh