Re: Cannot create a Wmare Host CPU monitor in SiteScope 11.22 (582 Views)
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Occasional Visitor
DuongNguyen
Posts: 1
Registered: ‎09-11-2013
Message 1 of 4 (597 Views)

Cannot create a Wmare Host CPU monitor in SiteScope 11.22

Hello,

 

i met a problem when i tried to create a wmare host cpu monitor in sitescope 11.22. below is steps i do :

 1. Open the dialog to create a new Vmware Host CPU monitor.

 2. Enter vCenter URL: https://vcenterhost:9443/ ( noted : i imported the certificate of this vCenter)

 3. When i click get counters, a message box shows and it says that "
 Error 31008
Error getting counters : Unable to get connection to URL https://vcenterhost:9443/vsphere-client/ with username Administrator waited: 343 milliseconds.; nested exception is:
    org.xml.sax.SAXException: Processing instructions are not allowed within SOAP messages "

 

Anyone has  experienced this errors ??? please help me on the solution. i really appreciate your help.

 

Thanks in Advance

Duong

HP Expert
jmmirchev
Posts: 454
Registered: ‎09-14-2012
Message 2 of 4 (582 Views)

Re: Cannot create a Wmare Host CPU monitor in SiteScope 11.22

Hi Doung,

 

 Have you tried to put /sdk in the url in the monitor configuration ?

 

There is a good article about this , you might want to havea look at it as well: http://support.openview.hp.com/selfsolve/document/KM00393850

 

 

Let me know if this helps!

 Yordan


Yordan Mirchev
HP Support

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HP Expert
Battushi
Posts: 230
Registered: ‎05-23-2012
Message 3 of 4 (576 Views)

Re: Cannot create a Wmare Host CPU monitor in SiteScope 11.22

Hello,

 

An obligated question is, which version of Vcenter are you running?

 

SiteScope only support:

 

VMware VirtualCenter 2.x

VMware ESX 3.x, 4.0, 4.1

VMware ESXi 3.5, 4.0, 5.0

VMware ESX 2.5 using VirtualCenter 2.x

VMware ESX 3.x using VirtualCenter 3.x

VMware vCenter Server 4.0, 4.1, 5.0

 

 

"HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution."
Senior Member
tienanhnguyen
Posts: 1
Registered: ‎04-19-2013
Message 4 of 4 (564 Views)

Re: Cannot create a Wmare Host CPU monitor in SiteScope 11.22

Hi Dương,

 

If you get 'Error Code: 31008. Error getting counters' when SSL is used, navigate to Preferences > Infrastructure Preferences > General Settings, and select Accept untrusted SSL certificates.

 

Regards,

Nguyen Tien Anh

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