BSM service health page not opening (351 Views)
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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 1 of 6 (351 Views)

BSM service health page not opening

Hi experts,

 

I was doing some activity in RTSM --modeling studio and tried to create some perspective view...but i don't know where I went wrong and now I am not able to access Application--service health page.It throws an error "failed to get page" also top view option is not available in sitemap-->service health page.This is gonna be critical, if customer comes to know about this.

Hoping to get some help from forums.Please revert to this with solution or any workaround.

 

Regards,

Hanumant 

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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 2 of 6 (347 Views)

Re: BSM service health page not opening

goys please help me out with this...need urgent resolution..
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Valued Contributor
Tzvika Stein
Posts: 31
Registered: ‎06-10-2011
Message 3 of 6 (343 Views)

Re: BSM service health page not opening

Can you attach any logs that might help? topaz.all.ejb for starters?

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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 4 of 6 (341 Views)

Re: BSM service health page not opening

 Attaching the logs here..please help e out...

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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 5 of 6 (333 Views)

Re: BSM service health page not opening

Hi Experts,

 

Please reply o this ....provide the solution for the same.

 

Regards,

Hanumant

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Valued Contributor
Tzvika Stein
Posts: 31
Registered: ‎06-10-2011
Message 6 of 6 (323 Views)

Re: BSM service health page not opening

CAn other page load properly?

The log you send from the GW have nothing I could identify as a problem.

Is there a chance you reproduce the problem and then perform a full log grabber on the GW and upload the logs to some FTP?

 

-Tzvika

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