BSM is hanged up after login. (208 Views)
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Advisor
tritsako
Posts: 32
Registered: ‎11-14-2012
Message 1 of 3 (208 Views)

BSM is hanged up after login.

Hi Experts,

 

Since today my test BSM (distributed servers) page do not start after giving user id and password. I do not have any error message, just the browser is hanged up and not working.

I have not changed or added anything in the platform and the jmx-console is working fine.

 

I would like your help for, what can I check to troubleshoot this problem?

 

Thank you.

Costas

HP Expert
Remzi Cirit
Posts: 70
Registered: ‎12-16-2010
Message 2 of 3 (169 Views)

Re: BSM is hanged up after login.

please make sure you java version is not updated

make sure Web server is functioning properly

we also need to know if you are usig Load Balancer or direct gateway URL

 

Advisor
tritsako
Posts: 32
Registered: ‎11-14-2012
Message 3 of 3 (161 Views)

Re: BSM is hanged up after login.

Hi Remzi,

 

Yes, the problem was with Java. The problem is fixed.

 

Please close the post.

 

Thank you for your help.

Costas

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