Re: BSM Omi Connection Server Properties Error (499 Views)
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Advisor
maxpund
Posts: 38
Registered: ‎06-02-2010
Message 1 of 9 (703 Views)

BSM Omi Connection Server Properties Error

Hi Team,

When I try to connect OMi (OMU v9 - BSM 9.13), it shows this error: serv_propert.jpg attached.

The output connection works fine: out-conn.jpg.

 

Which is the form to establish a valid SSH connection with the OMU server ?

 

What is the name of the OMI integration policy in OMU ? I know in OMW is HPomi message forwarding.

 

BR!

HP Expert
Dmitry Shevchenko
Posts: 4,896
Registered: ‎01-30-2008
Message 2 of 9 (697 Views)

Re: BSM Omi Connection Server Properties Error

Did you establish trust relationship between your BSM and OMU servers?

Did you verify that it works?  

Advisor
maxpund
Posts: 38
Registered: ‎06-02-2010
Message 3 of 9 (691 Views)

Re: BSM Omi Connection Server Properties Error

The relation that you refer is check for this : ??

 

BSMConsole # bbcutil -ping pringles.claro.amx

pringles.claro.amx: status=eServiceOK                     coreID=b02cfad4-13f8-7564-1dc0-8848db49390b bbcV=11.11.025                     appN=ovbbccb appV=11.11.025 conn=11 time=425 ms

 

OMUConsole # bbcutil -ping corpba-bsmdps.ctimovil.net                    
corpba-bsmdps.ctimovil.net: status=eServiceOK
                            coreID=6be26ff2-3d54-7567-1c1d-b29e473ffc91
                            bbcV=11.10.035 appN=ovbbccb appV=11.10.035 conn=3
                            time=166 ms

HP Expert
Dmitry Shevchenko
Posts: 4,896
Registered: ‎01-30-2008
Message 4 of 9 (689 Views)

Re: BSM Omi Connection Server Properties Error

Actually when you setup trust relationship from OMU to BSM you must use BSM GW server. So check that bbcutil -ping works from OMU to BSM GW as well.

Also make sure that bbcutil -ping works from GW to DPS and from DPS to GW.

Advisor
maxpund
Posts: 38
Registered: ‎06-02-2010
Message 5 of 9 (687 Views)

Re: BSM Omi Connection Server Properties Error

Ok, so I need to install OA Agent 11 in two BSM servers: DPS and GW ?

 

Only I installed in DPS at the moment.

 

 

HP Expert
Dmitry Shevchenko
Posts: 4,896
Registered: ‎01-30-2008
Message 6 of 9 (683 Views)

Re: BSM Omi Connection Server Properties Error

No, you don't need to install OA Agent on either GW or DPS. In fact if you do install a full OA Agent on GW/DPS it will simply result in additional complexity while troubleshhoting the connection problems.

Both GW and DPS already have everything required for bbc communication (some parts of full OM Agent).

Advisor
maxpund
Posts: 38
Registered: ‎06-02-2010
Message 7 of 9 (680 Views)

Re: BSM Omi Connection Server Properties Error

I installed full OA Agent because the SSL connection didn´t work properly.

 

Now, the BSM DPS / GW bbcutil -ping to OMU Server is OK, on both sides.

 

But the Error in Server Properties (BSM Omi integration) continues.

 

 

Occasional Advisor
siddhu
Posts: 6
Registered: ‎03-21-2013
Message 8 of 9 (631 Views)

Re: BSM Omi Connection Server Properties Error

can u plz give solution for above issue. i am also getting error. i checked  in Gw/DPS bbcutil command. it's giving SSL error.

Occasional Visitor
Davy_Hanna
Posts: 1
Registered: ‎11-21-2013
Message 9 of 9 (499 Views)

Re: BSM Omi Connection Server Properties Error

Hello maxpund,

I had this issue and it's solved by importing the trusted certificate from HPOMw on both GW and DPS servers using both below commands (including -ovrg server)

  • ovcert –importtrusted –file c:\temp\omw.cert
  • ovcert –importtrusted –file c:\temp\omw.cert –ovrg server
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