12-24-2013 10:30 AM
We just recently upgraded to version 9.22 and we are struggling to get the PDF report to look right. It seems like the PDF export removes all formatting. I am attempting to create the report from Application -> End User Management -> Status Reports -> Application Summary.
All help is appreciated,
12-25-2013 05:33 AM
We recently released a new BSM version 9.23 - http://h30499.www3.hp.com/t5/Application-Perf-Mgmt
This version contains a major improvement to our PDF formats. We adopt a new PDF utility export utility. please consider to upgrade to BSM 9.23 as soon as possible to get latest fixes for PDF reports.
01-07-2014 08:06 AM
There is a known problem with BSM 9.23.
SLA Recalculation will not work!
Do consider this fact before upgrading to BSM 9.23!