BSM 9.22 Exporting Reports to PDF issue (431 Views)
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Advisor
Demitree
Posts: 18
Registered: ‎03-08-2011
Message 1 of 4 (431 Views)

BSM 9.22 Exporting Reports to PDF issue

Hi All,

 

We just recently upgraded to version 9.22 and we are struggling to get the PDF report to look right.  It seems like the PDF export removes all formatting.  I am attempting to create the report from Application -> End User Management -> Status Reports -> Application Summary.

 

All help is appreciated,

 

Demitree

Valued Contributor
noamhasin
Posts: 84
Registered: ‎11-20-2011
Message 2 of 4 (373 Views)

Re: BSM 9.22 Exporting Reports to PDF issue

We recently released a new BSM version 9.23 - http://h30499.www3.hp.com/t5/Application-Perf-Mgmt-BAC-BSM/Blog-post-about-BSM-9-23-What-s-New/m-p/6...

 

This version contains a major improvement to our PDF formats. We adopt a new PDF utility export utility. please consider to upgrade to BSM 9.23 as soon as possible to get latest fixes for PDF reports.

 

Functional Architect
Advisor
Demitree
Posts: 18
Registered: ‎03-08-2011
Message 3 of 4 (352 Views)

Re: BSM 9.22 Exporting Reports to PDF issue

Thanks for the advice Noamhasin.  I will give that a try.

 

Demitree

Valued Contributor
Ashok_I
Posts: 117
Registered: ‎06-13-2012
Message 4 of 4 (326 Views)

Re: BSM 9.22 Exporting Reports to PDF issue

He Demitree,

There is a known problem with BSM 9.23.

SLA Recalculation will not work!

http://h30499.www3.hp.com/t5/Application-Perf-Mgmt-BAC-BSM/BSM-Support-Tip-SLA-recalculation-issues-...

Do consider this fact before upgrading to BSM 9.23!

Regards,
Ashok
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