BSM 9.22 Exporting Reports to PDF issue (587 Views)
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Advisor
Posts: 18
Registered: ‎03-08-2011
Message 1 of 4 (587 Views)

BSM 9.22 Exporting Reports to PDF issue

Hi All,

 

We just recently upgraded to version 9.22 and we are struggling to get the PDF report to look right.  It seems like the PDF export removes all formatting.  I am attempting to create the report from Application -> End User Management -> Status Reports -> Application Summary.

 

All help is appreciated,

 

Demitree

Trusted Contributor
Posts: 122
Registered: ‎11-20-2011
Message 2 of 4 (529 Views)

Re: BSM 9.22 Exporting Reports to PDF issue

We recently released a new BSM version 9.23 - http://h30499.www3.hp.com/t5/Application-Perf-Mgmt-BAC-BSM/Blog-post-about-BSM-9-23-What-s-New/m-p/6...

 

This version contains a major improvement to our PDF formats. We adopt a new PDF utility export utility. please consider to upgrade to BSM 9.23 as soon as possible to get latest fixes for PDF reports.

 

Regards,
Noam

Advisor
Posts: 18
Registered: ‎03-08-2011
Message 3 of 4 (508 Views)

Re: BSM 9.22 Exporting Reports to PDF issue

Thanks for the advice Noamhasin.  I will give that a try.

 

Demitree

Valued Contributor
Posts: 136
Registered: ‎06-13-2012
Message 4 of 4 (482 Views)

Re: BSM 9.22 Exporting Reports to PDF issue

He Demitree,

There is a known problem with BSM 9.23.

SLA Recalculation will not work!

http://h30499.www3.hp.com/t5/Application-Perf-Mgmt-BAC-BSM/BSM-Support-Tip-SLA-recalculation-issues-...

Do consider this fact before upgrading to BSM 9.23!

Regards,
Ashok
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