Re: BSM 9.13 - 360 View Icons Missing. (152 Views)
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Respected Contributor
Ben.Shirley
Posts: 478
Registered: ‎09-01-2009
Message 1 of 2 (173 Views)

BSM 9.13 - 360 View Icons Missing.

After not looking at this tool for a few months, it appears the icons are not loading from within the 360 view. 

 

We have restarted the Gateway server, but this hasn't cleared the issue. 

 

Find picture attached. 

 

missingIcons.png

 

 

Anyone seen this or can point me to some basic troubleshooting steps before having to painfully engage HP support? 

 

 

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Honored Contributor
Mohamed AbdelMoneim
Posts: 2,142
Registered: ‎11-26-2008
Message 2 of 2 (152 Views)

Re: BSM 9.13 - 360 View Icons Missing.

it happens with firefox when some JRE is not up to date it did not find this with IE

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