01-30-2014 06:32 PM
We are installing BPM 9.23 on Windows and cannot get the install to complete. Installer runs but exits while installing LGSA and then the system reboots. LR bits appear to get installed but no BPM are ever installed nor does the post-install ever start.
When we compare a successful install to our we can see that nothing occurs after the LGSA install.
2014-01-29 15:43:39,476 INFO - Executing initialize action : Installing LGSA...
2014-01-29 15:49:11,710 INFO - Executing the initialize actions for package HPBpmJRE 9.23.541 (HP BPM JRE Package)
From our Installer it quits after the Installing LGSA entry:
2014-01-30 10:09:28,048 INFO - Executing initialize action : Installing LGSA...
2014-01-30 10:14:45,700 INFO - Final clean-up of the installer, temporary files and runtime resources.
02-01-2014 11:41 PM
I have some recommendations for that issue:
- If this windows is 2008 , make sure that you disable UAC.
- Try to use another source of BPM
- Make sure that you did disable any AV installed
- Make sure that you are installing with admin rights
Hope this can help you
02-02-2014 01:56 AM
This may be a known problem on the installation. I suggets you open a support case to get a resolution.
We are working to provide a new BPM9.23 with few installation fixes, if this is a new problem I want to make sure that we are adding a fix also to this one.
02-04-2014 02:54 AM
I've successfully installed BPM 9.23 after multiple tries.
But it won't start. Whenever I try to start it, I get the below error.
Is there any alternatives to make it work??
03-20-2014 08:09 AM
I'm having the same issue, how ist hat new isntall coming. The only 9.23 I can find is the iso in my updates. Any other installs available. The only ohter BPM I can find is 9.13. Any others available.
03-20-2014 09:15 AM
BPM 9.23 patch 1 fixes some installation problems. Here are the links:
04-17-2014 03:12 AM