Re: BPM 9.03 download link (1658 Views)
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Occasional Advisor
Balaji_M
Posts: 8
Registered: ‎11-30-2011
Message 1 of 13 (1,709 Views)

BPM 9.03 download link

Hello everyone,

 

Could someone help me with the link for HP BPM 9.03 download

 

Thanks in advance.

 

Best regards,

Balaji Maheswaran

 

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Honored Contributor
parkar
Posts: 2,296
Registered: ‎01-23-2010
Message 2 of 13 (1,706 Views)

Re: BPM 9.03 download link

http://support.openview.com

Cheers!

Nvr Blame a day in ur life....... Good day gives "happiness" & Bad day gives "experience" ......
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Occasional Advisor
Balaji_M
Posts: 8
Registered: ‎11-30-2011
Message 3 of 13 (1,704 Views)

Re: BPM 9.03 download link

Hi Parkar,

 

Thanks for your reply. I think this is the generic HP's site to download softwares. I've browsed through it for BSM 9.03 but in vain. Could you be little more specific about the link.

 

Thank you.

 

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HP Expert
Dmitry Shevchenko
Posts: 4,769
Registered: ‎01-30-2008
Message 4 of 13 (1,695 Views)

Re: BPM 9.03 download link

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Occasional Advisor
Balaji_M
Posts: 8
Registered: ‎11-30-2011
Message 5 of 13 (1,693 Views)

Re: BPM 9.03 download link

Thank you:).

 

I've a couple of other questions.

1. Is BPM 9.03 the latest version of BPM and does it support BSM 9.1?

2. Does 9.02 version of BPM is compatible with BSM 9.1?

 

Best Regards,

Balaji Maheswaran

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HP Expert
Dmitry Shevchenko
Posts: 4,769
Registered: ‎01-30-2008
Message 6 of 13 (1,688 Views)

Re: BPM 9.03 download link


Balaji_M wrote:

1. Is BPM 9.03 the latest version of BPM and does it support BSM 9.1?


Yes and Yes.

 


Balaji_M wrote:

2. Does 9.02 version of BPM is compatible with BSM 9.1?


Yes

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Occasional Advisor
Balaji_M
Posts: 8
Registered: ‎11-30-2011
Message 7 of 13 (1,684 Views)

Re: BPM 9.03 download link

Thank you for your answers.

 

I've installed BPM 9.02 and 9.03 in separate machines. And they are visible in BSM 9.1 web ui. I added them as data collectors for my profile with just one scripts and it is getting displayed. However, the data is not being collected the data collectors at all.

 

I've scheduled the script to run every 15 mins all day long. I dont see any data in any of the reports say, triage report, transaction performance summary.

 

I'm puzzled as to why the data is not being collected. Any insight into this would be really helpful.

 

Thank you,

Balaji Maheswaran

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Occasional Advisor
Balaji_M
Posts: 8
Registered: ‎11-30-2011
Message 8 of 13 (1,658 Views)

Re: BPM 9.03 download link

The problem is solved!!!. The memory was the culprit. The server (with 4GB memory) hardly had any free memory left with BSM running on it. Increase of physical memory solved the issue.

 

Now comes the other issue. The email alert or report is not getting delivered to the mail boxes. Not sure if the email is getting triggered at all. Do we need to provide access to the server on the SMTP server for allowing the tool to trigger an email in case of alerts/reports? or could there be some other issue?

 

Providing access is my hunch.

 

Please advice.

 

Warm Regards,

Balaji Maheswaran

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Honored Contributor
parkar
Posts: 2,296
Registered: ‎01-23-2010
Message 9 of 13 (1,656 Views)

Re: BPM 9.03 download link

have u configured smtp details in bac ?

 

admin->platform ->infrastructure settings->alerting

 

Also is relaying enabled between smtp server and bac server?

Cheers!

Nvr Blame a day in ur life....... Good day gives "happiness" & Bad day gives "experience" ......
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Occasional Advisor
Balaji_M
Posts: 8
Registered: ‎11-30-2011
Message 10 of 13 (1,646 Views)

Re: BPM 9.03 download link

Yes, the SMTP server and the port details are provided during the installation. In fact, the I verified the SMTP server on the older instance BAC 6.2. They are in sync.

 

Could you please let me know how to enable relaying between BSM and SMTP server

 

Warm Regards,

Balaji Maheswaran

 

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Occasional Advisor
Balaji_M
Posts: 8
Registered: ‎11-30-2011
Message 11 of 13 (1,598 Views)

Re: BPM 9.03 download link

HI All,

 

Any insight on the above SMTP server issue?

 

Your help is highly appreciated.

 

Best Regards,

Balaji Maheswaran

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Esteemed Contributor
tibornad
Posts: 870
Registered: ‎06-03-2008
Message 12 of 13 (1,577 Views)

Re: BPM 9.03 download link

not sure if you already checked this. but BSM servers must be allowed to send e-mail via your smtp server. sometimes this has to be configured on the mail environment since BSM is not really authenticating as a user. usually there is not much to set up beside the name of the smtp server and the smtp sender name on the BSM side. you can also check BSM log files to see if the alert is triggered.

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Visitor
J_fran
Posts: 2
Registered: ‎09-06-2013
Message 13 of 13 (633 Views)

Re: BPM 9.03 download link

Hi there,

 

1. I am new to HP and need a copy of BPM.

 

Do yoy require a SAID ID to gain access to the download?

 

When I go to support.openview I do not seem to have access to the BSM download files, I think this maybe as I do not have a SAID ID.

 

2. I have managed to download a BSM install file, does BPM come with this?

 

Many thanks if you can advise where and  what is required to donwload BPM instal file.

 

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