09-07-2012 02:44 AM
i am running BAC 8 and BSM 9. There are a few instances on my BPM. Every instance works fine and sends data back to BAC, so that i can see it in Application>EUM. But one profile in one instance does not send data. I can see, that the script is running, but there is no data in the GUI in GW.
Please help to solve this problem.
Thank you in advance
09-10-2012 08:27 AM
Don't know if you know but we have created a number of support customer forums that are being monitored and moderated by experience HP Support Engineers, as an extra service for those customers who have a valid support contract. One of these forums is for Application Performance Management (BAC/BSM).
These forums will only be accessible to those customers who have a valid support contract.
For more information on how to get access to these forums please see:
IMPORTANT: You need to have a valid support contract tied to your HP Passport profile in order to access this forum. See the link I provide above on the support customer forums for more details.
If you have any questions please let me know.