BAC does not receive Data from BPM (92 Views)
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Occasional Advisor
hs85
Posts: 7
Registered: ‎08-21-2012
Message 1 of 2 (92 Views)

BAC does not receive Data from BPM

Hi,

 

i am running BAC 8 and BSM 9. There are a few instances on my BPM. Every instance works fine and sends data back to BAC, so that i can see it in Application>EUM. But one profile in one instance does not send data. I can see, that the script is running, but there is no data in the GUI in GW.


Please help to solve this problem.

 

Thank you in advance

 

Best regards

hs85

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Neighborhood Admin
BGroot
Posts: 1,090
Registered: ‎11-26-2007
Message 2 of 2 (73 Views)

Re: BAC does not receive Data from BPM

Hi,

 

Don't know if you know but we have created a number of support customer forums that are being monitored and moderated by experience HP Support Engineers, as an extra service for those customers who have a valid support contract. One of these forums is for Application Performance Management (BAC/BSM).

 

These forums will only be accessible to those customers who have a valid support contract.

 

For more information on how to get access to these forums please see:

http://h30499.www3.hp.com/t5/News/Support-Customer-Forums-now-available/m-p/5610181#U5610181 

 

IMPORTANT: You need to have a valid support contract tied to your HP Passport profile in order to access this forum. See the link I provide above on the support customer forums for more details. 

 

If you have any questions please let me know.

 

Greetings,

 

Bill

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