BAC does not receive Data from BPM (150 Views)
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Occasional Advisor
hs85
Posts: 7
Registered: ‎08-21-2012
Message 1 of 2 (150 Views)

BAC does not receive Data from BPM

Hi,

 

i am running BAC 8 and BSM 9. There are a few instances on my BPM. Every instance works fine and sends data back to BAC, so that i can see it in Application>EUM. But one profile in one instance does not send data. I can see, that the script is running, but there is no data in the GUI in GW.


Please help to solve this problem.

 

Thank you in advance

 

Best regards

hs85

Neighborhood Admin
BGroot
Posts: 1,217
Registered: ‎11-26-2007
Message 2 of 2 (131 Views)

Re: BAC does not receive Data from BPM

Hi,

 

Don't know if you know but we have created a number of support customer forums that are being monitored and moderated by experience HP Support Engineers, as an extra service for those customers who have a valid support contract. One of these forums is for Application Performance Management (BAC/BSM).

 

These forums will only be accessible to those customers who have a valid support contract.

 

For more information on how to get access to these forums please see:

http://h30499.www3.hp.com/t5/News/Support-Customer-Forums-now-available/m-p/5610181#U5610181 

 

IMPORTANT: You need to have a valid support contract tied to your HP Passport profile in order to access this forum. See the link I provide above on the support customer forums for more details. 

 

If you have any questions please let me know.

 

Greetings,

 

Bill

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