Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM (478 Views)
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Frequent Advisor
HAC
Posts: 100
Registered: ‎04-20-2012
Message 1 of 7 (478 Views)

Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM

Hello ,

We are trying to generate a report using Ajax Truclient and Mobile Truclient Vugen scripts and check the same in BAC/BPM.

BAC - 7.5 and BPM 9.2 and Vugen 11 with SP1

 

We see no data being generated in BAC 7.5. Transactional Analysis shows an empty time window and BPM says unsuccessful and failure.

 

Vugen reports 20 sec for the URL to load using Mobile Truclient or Ajax Truclient but BAC reports show a max of 9.863 sec and no transactions are displayed on BAC reports under business process.

 

Please let me know if there is any way out to generate complete reports in BAC/BPM using the mobile truclient protocol.

 

Do we need any patch for this?

Please advice.

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Occasional Advisor
TurboPask
Posts: 7
Registered: ‎04-21-2010
Message 2 of 7 (388 Views)

Re: Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM

I confirm that we have the same issue when running a Vugen Script (developped in Vugen 11.52) in Ajax TruClient IE protocol, we receive errors and the BPM produces no results for this script. We have BSM 9.21 running with HP SaaS BPMs (so I presume they are at the latest version).

 

One would think that all protocols would be supported by the BPMs... what's the story HP?!

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Occasional Advisor
ILAN
Posts: 8
Registered: ‎05-05-2010
Message 3 of 7 (376 Views)

Re: Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM

Latest Version for BPM is 9.22

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Occasional Collector
Henwi02
Posts: 1
Registered: ‎10-01-2013
Message 4 of 7 (286 Views)

Re: Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM

[ Edited ]

Hi,

The only supported version of VuGen that works with BPM 9.22 is 11.51, not 11.52.  Please recreate you scripts in this version.

 

 

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Super Advisor
TEX2020
Posts: 342
Registered: ‎02-02-2011
Message 5 of 7 (247 Views)

Re: Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM

HenWI02,

 

Does BPM 9.22 support Vugen 11.52 patch 1 now? or is it still only supporitng Vugen 11.51?

 

ANy info appreciated.

 

THanks.

Tex2020
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HP Expert
EShaffer
Posts: 203
Registered: ‎05-17-2012
Message 6 of 7 (238 Views)

Re: Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM

As of today, the latest version of Vugen supported by the latest version of BPM is Vugen 11.51, which is supported by BPM 9.22.

 

 

Eric Shaffer

"HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution."
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Valued Contributor
noamhasin
Posts: 77
Registered: ‎11-20-2011
Message 7 of 7 (231 Views)

Re: Ajax Truclient and Mobile Truclient scripts shows no data in HP BAC and BPM

If you have business case and you must to use LR11.52 for TruClient, while LR11.51 is not working for you, than you can join to our beta program for BPM 9.23 support LR.52
Functional Architect
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