Re: Access denied in Logfile monitor (200 Views)
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Frequent Advisor
Sreeja_Sree
Posts: 59
Registered: ‎05-04-2014
Message 1 of 4 (291 Views)

Access denied in Logfile monitor

Hello all,

 

I am trying to monitor a  log file on a shared path. I have personally verified that access is iven for Sitescope user. 

 

Say for ex: Sitescope user is : Sis_usr

and Path is \\abc\x\y\z\abc.log

 

I can view only until \\abc\x\y

When I try giving full path it says directory/ file not found. 

 

Any idea how I can debug this?  SiS_usr has access to the share.

 

Appreciate your help

 

Thanks,

Sreeja

 

 

 

Respected Contributor
SonDang
Posts: 181
Registered: ‎05-28-2014
Message 2 of 4 (272 Views)

Re: Access denied in Logfile monitor

Hello,

 

Please have a look at this KB to troubleshoot the issues with Log File Monitor:

 

http://support.openview.hp.com/selfsolve/document/KM189296

 

Let me know if it's help.

“If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Frequent Advisor
Rajesh_K
Posts: 73
Registered: ‎09-02-2013
Message 3 of 4 (205 Views)

Re: Access denied in Logfile monitor

Hi Sreeja,

 

Logon to some server with SiteScope credentials, and try to map the drive and try to accessing abc.log. And verify permissions of z\abc.log.

 

Regards,

 

---Rajesh
Frequent Advisor
Sreeja_Sree
Posts: 59
Registered: ‎05-04-2014
Message 4 of 4 (200 Views)

Re: Access denied in Logfile monitor

Issue resolved. Had to restart the server. AD was not synched.
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