Application Lifecycle Management and Application Transformation Blog
Sharing HP’s point of view on Application Lifecycle Management, sharing customer best practices and advice on managing the lifecycle of applications from concept to retirement.

ALM Best practices: Quality standards and DevOps keep the trains on time

German transport company Deutsche Bahn believe in and invests in application quality. Not only does software play a critical role in rail traffic safety, it also powers core business activities. For instance, external rail companies use a Deutsche Bahn portal to book train paths on the company’s rail network. Any downtime can jeopardize train path sales and have major impact to Deutsche Bahn’s revenue.

 

To optimize application quality and ensure business continuity, Deutsche Bahn’s IT service provider, DB Systel, has worked extensively over the past several years towards a standardization of their functional and performance testing processes and worked to make them more transparent across projects. They implemented HP Quality Center as the foundation of a comprehensive test platform, replacing all other tools.   

 

“Although we had already defined comprehensive management processes, we still needed a software platform that worked in an equally standardized way,” explains Klaus Metzlaff, head of the Development Centre, Quality Assurance and responsible for central process management in the testing department at DB Systems.

 

Having a uniform error management system with a comprehensive error database has significantly reduced repeat errors. And standardizing test and quality practices has enabled DB Systel to move from CMMI level 2 to CMMI level 3.  Productivity is improved now that several employees can work in parallel on the same tests and reuse test cases and error information. And reporting and software development costs are lower. 

 

Embracing the concept of improving practices between development and operations to attain better overall application reliability, performance and security, the DB Systel team is also standardizing the way they manage incidents back into the development team to further increase quality and productivity.

 

DB Systel uses an HP solution for incident management, future events registered by this tool may flow directly back to the HP Quality Center error management system. This means that problems resulting from software errors are remedied at their root.

 

To learn more about how DB Systel is using HP Quality Center to standardize their testing practices and align development and operations, check out the complete success story here: http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-1212EEW.pdf

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About the Author(s)
  • Brian is a Product Marketing Manager for Application Development Management Solutions with and previously for Project and Application Portfolio Management, with extensive experience in presales and implementation roles.
  • I have more than 12 years in IT, with over 10 years working with the HP Quality Management suite of tools—seven as a Professional Services consultant for Mercury/HP. Additionally, I am the Regional Practice Lead for the Quality Management Strategy and Solutions organization which helps drive inovation in the areas of Best Practices and constancy of delivery.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Kelly has over 20 years experience with enterprise systems and software in individual contributor and manager roles across product management, business development and product marketing. A majority of my focus has been in areas directly related to applications spanning from developer environments, enterprise Java, integration middleware, SOA infrastructure, SOA Governance and now application lifecycle management. Kelly has a B.S. in Computer Science from California Polytechnic State University, San Luis Obispo and an MBA from the University of Santa Clara.
  • Malcolm is a functional architect, focusing on best practices and methodologies across the software development lifecycle.
  • Michael Deady is a Pr. Consultant & Solution Architect for HP Professional Service and HP's ALM Evangelist for IT Experts Community. He specializes in software development, testing, and security. He also loves science fiction movies and anything to do with Texas.
  • Backed up with over 20 years of IT experience ranging from Application Development, QA, Product Management and Product Marketing, Ofer Spiegel has acquired deep insight into the intricacies of Enterprise IT and its versatile challenges.
  • HP IT Distinguished Technologist. Tooling HP's R&D and IT for product development processes and tools.
  • 36-year HP employee that writes technical information for HP Software Customers.
  • WW Sr Product Marketing Manager for HP ITPS VP of Apps & HP Load Runner
  • Areas of expertise include project/portfolio management, software education and application lifecycle management
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