10-24-2011 01:21 PM
What types of resources are available for providing first call support (Level 0-1) on HP Hardware bundled with ISV solutions?
- Are there companies familiar with HP hardware who an ISV/OEM partner can outsource to?
- Can an ISV/OEM partner outsource this function to HP?
- Do most ISV/OEM partners handle this internally or do they outsource?
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